The 39 Steps not working

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Published by The Secret Experiment

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Troubleshooting The 39 Steps: How to Fix Common Problems and Isuses


    The 39 Steps down?   The 39 Steps not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The 39 Steps game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The 39 Steps again.
  4. Install Missing Multiplayer packages.

How to Fix The 39 Steps Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The 39 Steps and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact The Secret Experiment Customer Service

If the problem still persists, contact The Secret Experiment customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Prepare to experience the original man-on-the-run thriller in a completely new way. This is a digital adaptation of John Buchan's incredible book (inspiration to Ian Fleming's James Bond!). Be transported back to 1914 London, where Richard Hannay finds himself framed for a murder he didn't commit. Now he must escape the Capital and stay alive long enough to solve the riddle of The Thirty-Nine Steps. There are secrets to be discovered, locations to be explored and - above all - an incredible tale to be told in this ground-breaking interactive novel.Key Features: A new form of entertainment, merging the worlds of literature, gaming and film into one visually stunning storyline. Faithfully constructed using the original - and best-selling - John Buchan text, first published in 1915. Hundreds of hand-painted digital environments, and authentic materials from 1910s Britain. 8 different storytelling mechanics, 25 collectible items and 16 awards to be unlocked. An original soundtrack by Si Begg and theatrical voice performances, including Ian Hanmore, Greg Hemphill and Benny Young Created in Unity4, with a playtime of 5-8 hours.

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