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Puzzle Valley problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Puzzle Valley: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Puzzle Valley game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Puzzle Valley again.
Install Missing Multiplayer packages.
How to Fix Puzzle Valley Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Puzzle Valley and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Martin Flothmann Customer Service
If the problem still persists, contact Martin Flothmann customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Puzzle Valley is a puzzle game which is set in a small and peaceful world. The goal is to explore this world and discover new puzzles and some hints to solve them and eventually find the gem you are looking for.
