Mars down or not working? crashes or problems?

Have an issue with Mars? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting Mars: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Mars game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mars again.
Install Missing Multiplayer packages.

How to Fix Mars Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Mars and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

An Intense Cyberpunk Rpg On the Red Planet! Mars War Logs takes you to Mars, nearly a century after the cataclysm that threw the planet and its colonists into chaos. Water has become the most precious resource on the arid red planet, with a few companies fighting a perpetual war for its control. In the middle of this struggle, play as Roy, a renegade with multiple talents who finds himself dragged in an epic story where every choice counts. Develop your character and your combat style by choosing among many skills and perks: melee, ranged combat, stealth, or the devastating Technomants powers. Craft armors and weapons, recruit companions to help you in your quest, and plunge in a thrilling adventure offering a huge variety of quests. In dynamic, real-time combat, face formidable opponents and the most fearsome creatures of Mars. The fate of all colonies of Mars now lies in your hands…