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Xenon-Runner problems reported in the last 24 hours
Most Common Problems
Have an issue with Xenon-Runner? Report your problem
Troubleshooting Xenon-Runner: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Xenon-Runner game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Xenon-Runner again.
Install Missing Multiplayer packages.
How to Fix Xenon-Runner Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Xenon-Runner and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Isaac Wolf Customer Service
If the problem still persists, contact Isaac Wolf customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Utilize movement abilities to increase speedRace your friendsAdvanced Grappling MechanicsControlsShift - Power SlideRight Mouse - GrappleB - rewind to checkpointL - rewind to startHow to Exit the game?There is a transport portal outside the claw that says exit!Why no 2D Menus and UI?Less time creating boring menus = more time making fun game!
