Ball Drop not working

Is Ball Drop down?

Published by Puffin Forest

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Troubleshooting Ball Drop: How to Fix Common Problems and Isuses


    Ball Drop down?   Ball Drop not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Ball Drop game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ball Drop again.
  4. Install Missing Multiplayer packages.

How to Fix Ball Drop Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Ball Drop and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Puffin Forest Customer Service

If the problem still persists, contact Puffin Forest customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to

ABOUT THE GAME



Ball Drop is a single-player puzzle platformer game. Made up of fast-pased action. The ball rolls down using gravity and you must use the mouse to move platforms to guide the ball to the goal line. Can you use the platforms and broken cogs to get the ball to it's destination? I certainly hope so! The objects in the game rotate following the mouse and you can use them to solve puzzles and navigate around hazzards. On the menu screen is the list of levels which are not level-locked, so players can navigate to whatever level they're interested in. The game is relatively short, 8 levels, taking about an hour to beat. The game is set with a minimalist gear and cog asthetic. There are no items or levling-ups, just simple puzzle solving. This game is a practice project for myself to learn Steam and game design. I hope you enjoy and would appreciate feedback.

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