Troubleshooting Paranormal Files: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Paranormal Files game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Paranormal Files again.
- Install Missing Multiplayer packages.
How to Fix Paranormal Files Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Paranormal Files and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Elephant Games invites you on the latest chilling investigation in the Paranormal Files series!
Solving the mystery of your missing colleague and the magical shop he disappeared from finally seems within your grasp, but key evidence to crack this case remains to be found. Your only hope lies at the Silent Willow Mental Hospital, where an old ally needs your help. But you quickly find more than you bargained for when a dark shadow entity appears to keep both you and your case buried for good! Can you uncover their sinister origins and unravel their plans, or will this case prove too much for even the renowned Paranormal Files Agency to take on? Find out in this riveting Hidden-Object Puzzle adventure!
This is a special Collector's Edition release full of exclusive extras you won’t find in the standard version!
The Collector’s Edition includes:
•Hone your paranormal detective skills as you chase down ghostly spirits in the bonus game!
•Replay your favorite HOPs and mini-games and earn achievements!
•Tons of collectible figurines and hidden eyes to find!
•Enjoy exclusive concept art, soundtrack, videos, wallpapers, and more!
•Never get lost with the strategy guide!
This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
