Island not working

Is Island down?

Published by The First

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Troubleshooting Island: How to Fix Common Problems and Isuses


    Island down?   Island not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Island game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Island again.
  4. Install Missing Multiplayer packages.

How to Fix Island Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Island and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact The First Customer Service

If the problem still persists, contact The First customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Roadmappress space bar to jump.About the GameIsland is a TPP survival running game which is existing on a fantasy island.But watch out!There are several different kinds of traps on those island. Explore the great adevnture and take risks. Discover beautiful locations with distinctive environments and go on spontaneous adventures. There can be only one winner,and you know it has to be you. Starting Tips .Take your time to decide. .Every island has a unexpected trap. .Run,Colourful,Whacky Desgin.

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