Troubleshooting Monster High: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Monster High game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Monster High again.
- Install Missing Multiplayer packages.
How to Fix Monster High Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Monster High and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Outright Games Ltd. Customer Service
If the problem still persists, contact Outright Games Ltd. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Discover the secrets of the Hidden Rooms, and what is happening at Monster High™.It’s your first day at Monster High™, where all monsters are welcome… but some strange events are happening.Be yourself. Be unique. Be a Monster™. Create your unique monster character with a vault full of different monster kinds, skills, and scary-chic looks to choose from. Clawdeen, Draculaura, and Frankie are your new beasties!As the newest member of the Boo Crew, you’re in for one hex-citing adventure!Explore the school with your beasties Clawdeen Wolf ™, Draculaura ™, and Frankie Stein™, and find creeperific clues and powerful new skills. Unlock incredible skills such as the Vampire Jump or the Gorgon Dash.Swap Monster Points for new fierce lurks and fashions!Can you uncover the mystery of the doors and ancient keys and bring the school back to its authentic, spooky self? Play and discover its skulltimate secrets.SOLVE THE SKULLTIMATE SECRETS – Discover the secrets of the Hidden Rooms, and what is happening at Monster High™.CREATE YOUR CHARACTER – Be yourself. Be unique. Be a Monster™. MEET YOUR BOO CREW – Clawdeen, Draculaura, and Frankie are your new beasties!DISCOVER THE WORLD OF Monster High™ – Explore the school and all its monstrous secrets.UNLOCK NEW SKILLS – Unlock incredible skills such as the Vampire Jump or the Gorgon Dash.GLOW UP YOUR STYLE – Swap Monster Points for new fierce lurks and fashions!
