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Troubleshooting Kingdom Heroes M: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Kingdom Heroes M game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Kingdom Heroes M again.
Install Missing Multiplayer packages.

How to Fix Kingdom Heroes M Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Kingdom Heroes M and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact USERJOY Technology Co.,Ltd. Customer Service

If the problem still persists, contact USERJOY Technology Co.,Ltd. customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

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