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Troubleshooting Access Denied: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Access Denied game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Access Denied again.
Install Missing Multiplayer packages.

How to Fix Access Denied Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Access Denied and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Stately Snail Customer Service

If the problem still persists, contact Stately Snail customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

In the future, people no longer trust computer networks and prefer to use physical devices to store important information. You are a professional hacker of such Data Vaults. However, your latest job didn't go according to plan, and you're now locked in a scientist's laboratory. In order to escape, you need to not only complete the work, but also uncover the secret of this place.Access Denied: Escape is a 3D device-hacking puzzle game. Unlock the Data Vault, examine the devices around you, and use the notes to learn about events that took place here. Use your wits and powers of observation to discover the secret hidden within the walls of this laboratory. After all, it's the only way you can get out of here alive! Explore the lab in first-person view; 30 Data Vaults that you must hack; Various devices and mechanisms that you can interact with; Explore the surroundings and the notes left behind to uncover the mystery of this place.