Troubleshooting Tales of Kenzera: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Tales of Kenzera game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Tales of Kenzera again.
- Install Missing Multiplayer packages.
How to Fix Tales of Kenzera Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Tales of Kenzera and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Electronic Arts Customer Service
If the problem still persists, contact Electronic Arts customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Tales of Kenzera™: ZAU Standard EditionWield the dance of the shaman. Reclaim your father’s spirit.Pre-purchase* Tales of Kenzera™: ZAU Standard Edition and receive:a 10% discountKalunga's Blessing visual effect variant2 shaman points to unlock up to 2 skills in-game“Soulshifters”digital companion comicAbout the GameWield the dance of the shaman. Reclaim your father’s spirit.A grieving boy begins to read a Bantu tale written by his late father. Adventure into the beautiful and treacherous lands of Kenzera as Zau, a young shaman who bargains with the God of death to bring his Baba back from darkness.With your cosmic powers and untried courage, you advance into unknown mythological lands. Once bursting with life, Kenzera is now rife with lost ancestral spirits. As Zau advances toward his goal, 3 mighty beings lie in wait, fearsome in their strength yet somehow strangely familiar. Will you embrace the dance of the shaman?KEY FEATURES:Crafted by Surgent Studios, the entertainment studio founded by actor Abubakar Salim (Assassin's Creed: Origins, Raised by Wolves) and published by EA Originals, Tales of Kenzera™: ZAU takes you on a thrilling emotional journey inspired by the rich myths of Bantu cultures.
