Troubleshooting Umamusume: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Umamusume game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Umamusume again.
- Install Missing Multiplayer packages.
How to Fix Umamusume Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Umamusume and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Cygames, Inc. Customer Service
If the problem still persists, contact Cygames, Inc. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Special EditionIncludes:
・Umamusume: Pretty Derby – Party Dash Game
・Umamusume: Pretty Derby – Party Dash Team Bundle
gives you access to all three DLC packs,
"DLC Vol. 1: Team Iris"(Content will become available in-game by no later than December 31, 2025.)
"DLC Vol. 2: Team Geranium"(Content will become available in-game by no later than December 31, 2025.)
"DLC Vol. 3: Team Primrose"(Content will become available in-game by no later than December 31, 2025.)
as well as special titles!
*The Umamusume: Pretty Derby – Party Dash Special Edition (Steam®) comes with Umamusume: Pretty Derby – Party Dash Team Bundle. Be careful not to buy the same DLC twice.
*The content of the DLC packs will become available in-game after their respective release dates.
*The titles are only obtainable through Umamusume: Pretty Derby – Party Dash Team Bundle.About the GameIncludes:
・Umamusume: Pretty Derby – Party Dash Game
*Content details and specifications are subject to change without prior notice.
*Actual items may differ from the image shown.
*The "Umamusume: Pretty Derby" Item Set (Redeemable Code) is not included in the Steam® version.
*Please confirm the details regarding the included content before making a purchase.
*Please confirm the differences between each edition before making a purchase.
A colorful cast of pixel-art Umamusume are all in line and ready to compete in the Slapdash Grand Prix, a school festival featuring four zany events! Which team will run, shoot, and eat their way to gold and glory?
1. Featuring 25 Playable Pixel-Art Umamusume!
Each team consists of 5 Umamusume, and a total of 4 teams have their eyes on the gold at the Slapdash Grand Prix! Play the game to unlock up to a total of 25 playable Umamusume, and not even counting the curious onlookers scattered across the stages!
2. Challenge a Frenzy of Racers in 4 Different Fan Fest Events!
The Grand Prix is made up of 4 events...
