Troubleshooting Cities XL Platinum: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Cities XL Platinum game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Cities XL Platinum again.
- Install Missing Multiplayer packages.
How to Fix Cities XL Platinum Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Cities XL Platinum and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Focus Home Interactive Customer Service
If the problem still persists, contact Focus Home Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Build cities, shape a world.Cities XL Platinum lets you design, build and link up cities of all shapes and sizes around the Cities XL planet!Build more impressive cities than ever before! Cities XL Platinum offers a huge variety of over 1,000 buildings and constructions (including 50 brand new structures), that you can freely place on more than 60 gigantic maps, offering varied terrain and an incredible level of detail. Take on the role of virtual mayor and find solutions to the problems faced by modern city planners like energy shortages and public transportation. Answer the growing needs of your citizens and find the perfect balance between various services such as housing, recreation, and employment. Specialize your cities and set up a trade network with neighboring towns to ensure large-scale financial success with an increasingly complex network of cities!Key Features:Over 1000 different buildings60 gigantic mapsAnswer the needs of the citizens: employment, housing, recreation, and moreManage a large-scale economy
