The Castle Burns! not working

Is The Castle Burns! down?

Published by Benevolent Banana Studio

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Troubleshooting The Castle Burns!: How to Fix Common Problems and Isuses


    The Castle Burns! down?   The Castle Burns! not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Castle Burns! game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Castle Burns! again.
  4. Install Missing Multiplayer packages.

How to Fix The Castle Burns! Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Castle Burns! and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Benevolent Banana Studio Customer Service

If the problem still persists, contact Benevolent Banana Studio customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Welcome to The Castle Burns!Where the Castle... burns!It is your job, Sir Gene Ric Knight, or one of the other Champions, to stop Malika, the evil Goblin type thing! For reasons unknown, she is burning everything that crosses her path. That is all fine, but alas, your Castle is also on her path!LEVEL UP to get new RIDICULOUS WEAPONS!Loot GOLD COINS to buy stupidly OVERPOWERED ITEMS!Features a kind and helpful Narrator, to listen to... or kill!Kill Fairies for their life force to your heart's content!

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