Dungeon Dot Ruby down or not working? crashes or problems?

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Troubleshooting Dungeon Dot Ruby: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Dungeon Dot Ruby game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dungeon Dot Ruby again.
Install Missing Multiplayer packages.

How to Fix Dungeon Dot Ruby Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Dungeon Dot Ruby and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact IIShots Entertainment Customer Service

If the problem still persists, contact IIShots Entertainment customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Delve into the Master Dungeon as you explore the unyielding tunnels from a top-down view or hop and bop through expansive caverns in 2d-sidescrolling action! Rest assured, intense battles and big discoveries are to be found wherever you are in this retro-style adventure! Welcome to Dungeon Dot Ruby! Join Dot or Dotti on a charming quest throughout the Master Dungeon to save their friend Tess; and maybe even more! Battle tons of creepy critters! Embark on rescue missions! Find magical artifacts that can aid you on your expedition! In this big cave adventure, you explore and fight YOUR way!