The Best of Us down or not working? crashes or problems?

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Troubleshooting The Best of Us: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Best of Us game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Best of Us again.
Install Missing Multiplayer packages.

How to Fix The Best of Us Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Best of Us and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact INGENUITY GAMES® - PUBLI CREATIONS S.A.M. Customer Service

If the problem still persists, contact INGENUITY GAMES® - PUBLI CREATIONS S.A.M. customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

The Best of Us – Better Together® is a multiplayer collaborative competition for treasure hunting in a science fiction environment. Three teams compete to find treasures and bring them back to the portal from where they arrived. The team that passes through the portal with the majority of the treasures wins. The playground is composed of different landscapes forming small (4 sqkm) or big (36 sqkm) playgrounds and the treasure hunt has 9 different levels of difficulty. Participants cannot kill or eliminate each other. They canonly compete to get to the treasure and try to steal it from each other.