Troubleshooting Stream Polls: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Stream Polls game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Stream Polls again.
- Install Missing Multiplayer packages.
How to Fix Stream Polls Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Stream Polls and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Christina Piberger Customer Service
If the problem still persists, contact Christina Piberger customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
How To Use1) Setup your webcam recording software (e.g. OBS) with Stream Polls as overlay (don't forget to "allow transparency")2) Connect to your twitch channel.3) Create polls (up to 9 polls at the same time).4) Let your audience vote.5) Have a good time!Features Streamers can create up to 9 customizable polls at a time, with up to 7 answers each. Streamers can reveal the results of the poll while the voting is still ongoing or wait until the end of the poll. Streamers can delete polls at any time. Viewers vote via twitch chat command: "!vote [poll number] [answer letter]". (e.g., "!vote 3 B" will vote the answer B on poll #3) Viewers can change their vote by voting for the same poll again as long as the poll is ongoing, but a vote cannot be withdrawn.Why Use Stream Polls Easy to use: No tedious additional steps like account registration or twitch access token required. Launch the application and go. Pretty themes: We have created pretty themes for you to use for your polls. Fun sample prompts: We provided a list of sample poll titles in case you are having a uncreative day. 🙂 No storing your data on a server: We are not storing or selling your data in any way. Data about the polls and chat messages is processed but never saved. Only application config data is being stored locally on your computer. No in-app monitization schemes: Once you buy StreamPolls all features are available and all viewers can participate. No shady hidden stuff.Further Notes Software is under active development and will still receive updates. We want to make the product even more user-friendly and add more customization features. Voting is not anonymous as chat messages can be read publicly in the twitch chat. Application only works with Twitch chat. YouTube chat or other platforms are NOT supported!
