Troubleshooting Nancy Drew: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nancy Drew game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nancy Drew again.
- Install Missing Multiplayer packages.
How to Fix Nancy Drew Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nancy Drew and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HeR Interactive Customer Service
If the problem still persists, contact HeR Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Jessalyn Thornton’s fateful sleepover at the abandoned Thornton estate was supposed to be a pre-wedding celebration, but the fun ended when she disappeared. While her family searches for clues, others refuse to speak about the estate’s dark past. Did something supernatural happen to Jessalyn, or is someone in Thornton Hall holding something besides family secrets?
