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IBIS AM problems reported in the last 24 hours
Most Common Problems
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Troubleshooting IBIS AM: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update IBIS AM game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run IBIS AM again.
Install Missing Multiplayer packages.
How to Fix IBIS AM Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch IBIS AM and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact The Water Museum Customer Service
If the problem still persists, contact The Water Museum customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Explore the unkempt world in search of purpose as you battle starvation by catching fish as often as you can. You are a bird, and that's all anyone expects you to be, so the only thing that guides you is your own curiosity.