Are you having issues with the game? Select the problem you are having and send feedback to SerpentStudios
The Heights problems reported in the last 24 hours
Most Common Problems
Have an issue with The Heights? Report your problem
Troubleshooting The Heights: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Heights game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Heights again.
Install Missing Multiplayer packages.
How to Fix The Heights Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Heights and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact SerpentStudios Customer Service
If the problem still persists, contact SerpentStudios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The HeightsAre you ready to climb the heights? The heights is a story based first-person single-player action shooter. Play as a time travelling robot and ascend to the top floor to save the future. Shoot and climb to the top of the skyscraper whilst avoiding assured death. Solve puzzles to proceed to the next floor. Destroy all research and eliminate the CEO to save the future from doom. All this whilst on a time loop that resets you after your death, or if you've outstayed your welcome.Key Features-Fine Tuned First Person Shooting-Teleporting Gizmo lets you reach new places you normally wouldn't be allowed-Fun and entertaining gameplay loop-Fun and intuitive puzzles-A good story