Troubleshooting Helix Jump: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Helix Jump game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Helix Jump again.
- Install Missing Multiplayer packages.
How to Fix Helix Jump Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Helix Jump and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact 小小游戏 Customer Service
If the problem still persists, contact 小小游戏 customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
'Helix Jump' is a casual game. The operation of the game is simple, suitable for playing for a while in leisure time.In the game, the ball will fall continuously and bounce when it hits the platform. Players must aim the vacant part of the platform at the position of the ball within the time when the ball bounces, so that the ball can continue to fall.[Game Operation]Long press the left mouse button to move to control the position of the platform.[Game features]The ball cannot fall into the special area of the platform, or the game will fail.When the ball continuously passes through multiple platforms without obstacles, it will break down the next platform, even if it falls into a special area, the game will not fail.The game will become more and more difficult with the increase of the number of levels. It requires certain skills to pass the level.
