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Published by New World Interactive

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Troubleshooting Insurgency: How to Fix Common Problems and Isuses


    Insurgency down?   Insurgency not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Insurgency game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Insurgency again.
  4. Install Missing Multiplayer packages.

How to Fix Insurgency Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Insurgency and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact New World Interactive Customer Service

If the problem still persists, contact New World Interactive customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Take to the streets for intense close quarters combat, where a team's survival depends upon securing crucial strongholds and destroying enemy supply in this multiplayer and cooperative Source Engine based experience. The follow-up game to the award-winning Source mod, Insurgency is highly competitive and unforgivingly lethal, striking a balance between one-life gameplay and prolonged action.FeaturesOver 40 weapons with numerous attachments, no crosshair, and a focus on realistic weapon behavior including a free-aim system and intense suppression effects.16 maps playable in day and night versions on various multiplayer and cooperative modes, ranging from environments in the Middle East, Africa, and Central Asia.7 multiplayer game modes supporting up to 32 players, with a focus on territorial control, destroying weapon caches and escorting high value targets.5 cooperative game modes where you and your friends team up to complete mission-based objectives.Free content updates that include weapons, game modes, maps, and new features.Offline practice mode, playing with bots on all game modes.Squad system built upon role-based player classes, which are customizable and asymmetrical based on what team you are on.Squad-based communication system which includes 3D VOIP, allowing friendly and enemy players within proximity to hear you.Overhead map detailing objective and teammate locations.Accumulate supply to customize and upgrade your gear, affecting your weight, stamina, and movement speed.Simplified HUD and UI for a clean, immersive user experience focused on the action and environments.Highly immersive particle FX and audio to intensify the game experience.Create custom maps and content using the Insurgency SDK and scripting system, and share them on the Steam Workshop. Playable on PC, Mac OSX, and Linux with multiplayer cross-compatibility. Dedicated Server Support for PC and Linux.Multiplayer Game Modes:Push --- Three territorial objectives must be captured by the attac...

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