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Troubleshooting Age of Empires II HD: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Age of Empires II HD game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Age of Empires II HD again.
Install Missing Multiplayer packages.

How to Fix Age of Empires II HD Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Age of Empires II HD and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

In Age of Empires II: HD Edition, fans of the original game and new players alike will fall in love with the classic Age of Empires II experience. Explore all the original single player campaigns from both Age of Kings and The Conquerors expansion, choose from 18 civilizations spanning over a thousand years of history, and head online to challenge other Steam players in your quest for world domination throughout the ages. Originally developed by Ensemble Studios and re-imagined in high definition by Hidden Path Entertainment, Skybox Labs, and Forgotten Empires, Microsoft Studios is proud to bring Age of Empires II: HD Edition to Steam!