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Troubleshooting Crossroads: How to Fix Common Problems and Isuses

Crossroads: Escaping the Dark Collector's Edition down?

Common fixes:

Clear the Cache of Your PC or Console
Update Crossroads game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Crossroads again.
Install Missing Multiplayer packages.

How to Fix Crossroads Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Crossroads and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Big Fish Games Customer Service

If the problem still persists, contact Big Fish Games customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Elephant Games AR presents the first stunning sequel in the frightening new series with Crossroads: Escaping the Dark! Crossroads is open for business once again, and Mistress Eve is back, serving up guidance as only she can! When a gamer wanders through the door fresh from a therapy session, our mysterious bartender offers a collection of special video games custom-designed to help them learn to overcome an array of phobias and anxieties that have plagued them for years. Make your way through three tales of terrifying horror as you help them cope with their traumatic past and deal with their fears, but be careful because when you’re at Crossroads, your choices matter! Will the troubled traveler learn a life lesson or crack under the pressure? The choice is yours in this reality-warping Hidden-Object Puzzle Adventure game! This is a special Collector's Edition release full of exclusive extras you won’t find in the standard version. The Collector’s Edition includes: • Continue your adventures with Mistress Eve in the Bonus Chapter! • Travel varied worlds to complete HOPs and mini-games to earn achievements! • Explore nooks and crannies to find symbols and collectibles! • Enjoy exclusive screen savers, wallpapers, and more! • Never get lost with the strategy guide!