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Troubleshooting Mancala: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Mancala game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mancala again.
Install Missing Multiplayer packages.

How to Fix Mancala Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Mancala and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Purple Squirrel Productions LLC Customer Service

If the problem still persists, contact Purple Squirrel Productions LLC customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to

ABOUT THE GAME

Play the international game of Mancala! Take turns moving the stones around and capture more stones than your opponent!Two variations: Kalah - A version played in North America and parts of Europe. Each person chooses one pit (House) on their side and drops the stones one at a time counter-clockwise, moving through your end-pit (The Store). You select can various house rules such as allowing stealing or handling a side running out of stones. The first person with 25 of the 48 stones is the winner! Oware aka Warri aka Ouri *Coming Soon* - This is the version played in international tournaments and is found natively in eastern Africa and the Carribean. Each person chooses one pit and drops the stones one at a time counter-clockwise. If the final drop brings the count of that pit to 2 or 3, then you "win" the stones and hold them in your hand. The first to 25 stones wins.There are multiple ways to play: AI - Play against 10 different named AIs. Some are smart and some of them...not so much. Some are cautious and are some risk-taking. Local Passing - Play locally with a friend. Each person takes a turn on the screen. To help, the screen is rotated between turns. Local Flat On Table - On a Steam Deck? Place it flat on a table between you and your friend and treat it like a real mancala board. The message prompt rotates to whoever has the current turn. Remote *Coming Soon* - Play remotely with a friend using the Steamworks system.Language supported: English Chinese *Coming Soon* Spanish *Coming Soon*