Troubleshooting Princess Ruby: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Princess Ruby game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Princess Ruby again.
- Install Missing Multiplayer packages.
How to Fix Princess Ruby Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Princess Ruby and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Creative Distractions Customer Service
If the problem still persists, contact Creative Distractions customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Princess Ruby is a 2D Platformer where you play as a princess running through each level to collect items stolen from her castle by a dragon. The game was designed for young children and can be played in 2 player Local Co-Op, it can be challenging but the controls are simple.2 Player Local Co-opDrop in and out local Co-op if you have a controller. If you reach the next checkpoint the other player can teleport to it, letting you help new players skip sections that are too hard.Designed for New PlayersThe game can be played with only 1 button on each hand at a time, making it easier to play for young children or others new to games.Choose Your ChallengeOn normal mode collecting gems will give you extra lives and if you fail a level 3 times a golden heart will make you invulnerable. Or choose hard mode for a true challenge with only 1 extra life to complete each level, and the last levels are not easy!Your Own PrincessChoose from a variety of appearance options, and unlock new costumes as you complete levels. Make your princess your way, changing your appearance as well as the color of your costume.Unlock new costumes as you complete levels, like the knight, cowgirl, superhero and witch. You might even be able to change the color of your unicorn if you can find it.Castles, Dragons and UnicornsA dragon has used its magic to take everything from your castle, your toys, your pets and even your parents! Rescue them from each level and you will be able to play with them in dollhouse hub level.
