Krusenstern: A Stellar Sail not working

Is Krusenstern down?

Published by RIALAB

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Troubleshooting Krusenstern: How to Fix Common Problems and Isuses


    Krusenstern: A Stellar Sail down?   Krusenstern not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Krusenstern game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Krusenstern again.
  4. Install Missing Multiplayer packages.

How to Fix Krusenstern Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Krusenstern and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact RIALAB Customer Service

If the problem still persists, contact RIALAB customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Thundering cannons, sails flapping in the wind, and the ship’s deck creaking – one of the most dangerous sea voyages of the 19th century lies ahead. Walk in Captain Ivan Kruzenshtern’s shoes, recruit a ship crew, secure the Emperor’s backing and sail out on Russia’s first, history-making circumnavigation. Kronstadt, Nuku Hiva’s indigenous cannibal tribes, snowy Alaska, unapproachable Japan, and China with its perils, and all this against the backdrop of violent storms, major sea battles, geographic discoveries, overcoming the challenges of maritime navigation, and a delicate interplay between onboard diplomacy and international relations. Kruzenshtern. A Stellar Sail is a monumental immersive project that tells the story of Russia’s first circumnavigation, undertaken by captains Kruzenshtern and Lisyansky on board Nadezhda and Neva. We re-enacted the chronicle of this historic voyage by relying on the protagonists’ diaries and hundreds of historical documents. The two ships spent over three years at sea, sailed through six seas and three oceans to accomplish a legendary feat. It is now your turn to become part of Russian naval history.

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