Troubleshooting Dead Matter: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Dead Matter game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dead Matter again.
- Install Missing Multiplayer packages.
How to Fix Dead Matter Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Dead Matter and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact QI Games Customer Service
If the problem still persists, contact QI Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
When the dead roam the earth...The year is 2025. A mysterious virus, which turns its victims into ravenous inhuman husks, plunges the world into total chaos.Several weeks have passed since the infected have overrun the province of Alberta. Canadian federal agency NERA's evacuation attempts failed, leaving you and countless other survivors trapped in the Kananaskis area, now overrun with tens of thousands of infected pouring over from the cities.Your supplies are running low, and you’re not the only one starving and desperate.Who will you be, now that nothing is left?What is Dead Matter?Dead Matter is an open-world, multiplayer zombie survival game project in Early Access. We are a small but passionate team that believes in working closely with our community to refine and improve our game. As part of this collaborative approach, we offer access to a Nightly testing branch where all of Dead Matter's latest changes and newest content can be experienced before stable patches roll out.Patches and updates developed through feedback from the Nightly testing branch are integrated into Dead Matter's Release branch. This process ensures that Dead Matter will continue to evolve with our community's direct input.CURRENT FEATURESThe world of Dead Matter takes place in the province of Alberta. You will explore the rolling plains of the Kananaskis valley, nestled in the shadow of the Rocky Mountains. As our map continues to expand, the valley will have a diverse number of natural wonders for you to discover, as well as the towns of Canmore and Banff.Running into the Infected can be a death sentence. Although by themselves they may not pose much of a threat, their strength comes in numbers, and you will easily find yourself overwhelmed if you’re not careful.Fire your gun at your own risk: loud noises will draw the attention of the ever-present horde. Melee weapons will leave you completely outnumbered if you plan to take on more than a few infected. Plan accordingly.The Infected a...
