Troubleshooting Heartwood Online: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Heartwood Online game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heartwood Online again.
- Install Missing Multiplayer packages.
How to Fix Heartwood Online Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Heartwood Online and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact E Bros Customer Service
If the problem still persists, contact E Bros customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
JOIN OUR DISCORDAbout the GameGAME FEATURESHeartwood Online is a true cross-platform free-to-play MMO currently available on Steam, Apple, and Android. We plan to bring it to all major consoles as development progresses.Explore a vast and immersive world filled with adventure and exploration. Join forces with other players to battle fearsome raid bosses, uncover hidden treasures, and unlock new abilities and powers. Choose your path through crafting, PvP and PvE battles, guilds, politics, and a thriving player economy.CURRENT PLATFORMSDEVELOPMENT ROADMAPMOUNTS: Collect rare and legendary mounts so you can move faster in style.CLASSES: Pick from Warrior, Rogue, Mage, or Priest. Each class has unique gear, abilities, and talents to help you fill a crucial role in a hunting party.SKILLS: Current crafting and gathering skills include mining, blacksmithing, woodcutting, carpentry, tailoring, leather-working. But many more are in the works!EQUIPMENT: Wear gear that suits your attitude and build path; fight with melee, magic, and ranged weapons.GUILDS: The current Guild management UI lets you fully customize aspects of your guild. Create guild tags and ranks. Promote, invite, and kick members. Coming soon: Guild bank, guild cosmetics, guild house.PETS: Collect pets to help you in battle and crafting, or just use them as a status symbol.LEADER BOARDS: Compete with others for the top position on a variety of monthly leader boards such as crafting, PvP, item collections, and more. Monthly leaders will be rewarded with prizes and specialty cosmetics.PVP EVENTS: Sharpen your blades for epic large scale player battles and other PvP events. Gain rewards for collecting bounties from wanted players.PLAYER HOUSING: Not just a place to store belongings, but an opportunity to showcase your creativity and style. As you walk through towns and forests, you'll see homes adorned with exotic furniture and intricate gardens. Showcase your achievements and trophies earned in battles, displayi...
