Halloween Stories: Mark on the Bone Collector's Edition not working

Is Halloween Stories down?

Published by Big Fish Games

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Troubleshooting Halloween Stories: How to Fix Common Problems and Isuses


    Halloween Stories: Mark on the Bone Collector's Edition down?   Halloween Stories not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Halloween Stories game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Halloween Stories again.
  4. Install Missing Multiplayer packages.

How to Fix Halloween Stories Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Halloween Stories and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Big Fish Games Customer Service

If the problem still persists, contact Big Fish Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



This Halloween, Elephant Games needs your skills as a Medium in the latest chilling addition to the Halloween Stories series! When your old friend receives a mysterious letter pleading for help, it will take all of your skills as a Medium to tackle this new otherworldly case. Someone’s being held against their will in the abandoned Adamini castle, but you quickly find their captor is no mere mortal. An ancient spirit is claiming souls for its sinister plans, and now that you’ve arrived, it’s marked you as its own! In a race against the clock, can you escape the castle and foil the Dark Keeper’s plot before it’s too late? Find out in this spine-tingling Hidden-Object Puzzle adventure! This is a special Collector's Edition release full of exclusive extras you won’t find in the standard version! The Collector’s Edition includes: • Experience more spooktacular thrills and chills in the bonus game - the Evil Spirit of Halloween double-dares you! • Replay your favorite HOPs and mini-games and earn achievements! • Tons of hidden puzzle fragments and collectibles to find! • Enjoy the secret room, collectibles room, soundtrack, wallpapers, and more! • Never get lost with the strategy guide!

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