Jack not working

Is Jack down?

Published by Austin Chase Williams

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Troubleshooting Jack: How to Fix Common Problems and Isuses


    Jack down?   Jack not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Jack game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jack again.
  4. Install Missing Multiplayer packages.

How to Fix Jack Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Jack and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Austin Chase Williams Customer Service

If the problem still persists, contact Austin Chase Williams customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Find all the pieces of candy to save your village from the entity called "Jack". But beware, Jack's friends seek to release him by stopping you. Features: 1. Gameplay where you have to collect candy before time runs out. 2. Visibility is limited by lighting around the map. 3. The horror is set around being pursued and being pressured by limited time. 4. Original scores of music. 5. Original audio sounds. Gameplay: Set in a village who contains the entity known as "Jack", you must find all pieces of candy before time runs out and present each piece to Jack. All candy pieces are revealed one at a time and are at a random locations in the map. While finding the candy, the task of retrieving them will be increase in difficulty as the friends of Jack appear.

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