Troubleshooting Gelatinous: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Gelatinous game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gelatinous again.
- Install Missing Multiplayer packages.
How to Fix Gelatinous Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Gelatinous and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact The Retro Room Games Customer Service
If the problem still persists, contact The Retro Room Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Gelatinous: Humanity LostDeep in the Amazon, a lone treasure hunter in search of Ultimate Power gets more than he bargains for when he's turned to goo and falls deep into the bowels of an ancient temple.As the gooey treasure hunter, you start with nothing. No powers. No weapons. Not even the ability to jump. Only by exploring the temple can you begin to understand and unleash the powers of the slime.Keep playing to unlock new powers, own your enemies, and hopefully uncover the secret to regaining your humanity.
