Troubleshooting SUR5: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update SUR5 game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run SUR5 again.
- Install Missing Multiplayer packages.
How to Fix SUR5 Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch SUR5 and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Katharsis Customer Service
If the problem still persists, contact Katharsis customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Innovative GameplaySUR5 brings a brand new, fun experience that is easy to understand, but has surprising depth with many nuances to discover.Free to PlayThis game DOES NOT have packs that contain random playable cards. All players have an equal chance to have a good time.Freedom of Choice Explore thousands of combinations using 16 unique heroes. Many more are going to be released on a regular schedule.Satisfying CompetitionSUR5 respects fair gameplay that doesn't rely on crazy turnarounds to be exciting. Mechanics promote knowledge about the game features and taking calculated risks.Underdog CompanyThis project is developed by a small, hard working team with big ambitions. Received support will be used for further game improvements.Survive the apocalypse and become a part of the Rebellion!
