Troubleshooting Save Santa: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Save Santa game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Save Santa again.
- Install Missing Multiplayer packages.
How to Fix Save Santa Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Save Santa and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Trinnky's Studio Customer Service
If the problem still persists, contact Trinnky's Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Santa Claus needs your help to retrieve all the children's presents that the wicked witch stole and scattered in the shattered wonderland. A land she created with her evil magic and dragged Santa into it, forcing him to pass through all kinds of traps and creatures. Even the animals on this shore were possessed by her spells in such a way that they will do everything possible to prevent our mission to recover the gifts.Hurry up, don't let the witch's magic spread, even more, collect all the presents and destroy the witch's magic. Save Santa, save Christmas!
