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Under The Shack problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Under The Shack: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Under The Shack game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Under The Shack again.
Install Missing Multiplayer packages.
How to Fix Under The Shack Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Under The Shack and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Grumpy Guppy Games Customer Service
If the problem still persists, contact Grumpy Guppy Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Under The Shack is about a college girl on her way home from school. On her way home from school her car breaks down and she is left stranded waiting for a ride from her sister in the rain. She chooses to go inside a shack and that is where everything falls apart. Stumbling a cross an old mostly abandoned facility she uncovers a corrupt company that was suppose to be dissolved long ago. Now she is forced to try to escape before her sister shows up and leaves. Roughly an hour game play (yes short) the introduction to a much larger series is under way.