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Hero Jumper problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Hero Jumper: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Hero Jumper game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hero Jumper again.
Install Missing Multiplayer packages.
How to Fix Hero Jumper Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Hero Jumper and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Retr0A Customer Service
If the problem still persists, contact Retr0A customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Hero Jumper is sandbox game where you can destroy objects and do whatever you want. In this game you can build you dream chaos.Using procedural destruction you can destroy everything.The game's view is first person and with the given gun you can build and destroy at the same time.Features Procedural destruction Building that supports multiple objects to choose from