Pilfer: Story of Light not working

Is Pilfer down?

Published by Vincent Prom

User reports shows no current problems


I have a problem with Pilfer

Are you having issues with the game? Select the problem you are having and send feedback to Vincent Prom






Pilfer: Story of Light problems reported in the last 24 hours

Reported Problems



by Ter

Jun 11 2025

My word will not submit.


by Rachel

Jun 08 2025

Same problem. Enter key doesn't work. Have fixed it in the past by deleting cookies. Doesn't seem to work now.


by Rho

Mar 24 2025

Enter key not working on Pilfer


by Suzanne Welsh

Feb 04 2025

Return button on Pilfer has stopped working?


by Sandra Cannon-Brown

Jan 30 2025

Same problem as someone else reported. Return key does not work. Letters keep coming and computer keeps making words, but I can't submit the words I make.


by Barbara Wright

Jan 21 2025

Pilfer will not open.


by Barb

Jul 29 2024

The return key stopped working on the game. It worked for a few weeks and randomly stopped. Can't play any more.


Have an issue with Pilfer? Report your problem



Troubleshooting Pilfer: How to Fix Common Problems and Isuses


    Pilfer: Story of Light down?   Pilfer not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Pilfer game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Pilfer again.
  4. Install Missing Multiplayer packages.

How to Fix Pilfer Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Pilfer and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Vincent Prom Customer Service

If the problem still persists, contact Vincent Prom customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The forest is falling to darkness, and it's up to Pilfer to restore the light. With the aid of his spirit companion Lumi, Pilfer can run, jump, and utilize special objects in the world to maneuver through tons of unique locales and levels.FeaturesOver 30 levels, each with different mechanicsUnlockable costumes and challenge levelsMonsters, allies, and foes to meet along the journey with dialogue and cutscenesA cute story wrapped in a storybook aesthetic Darkness FallsThe forces of the mysterious owl Caligo have swarmed the forest, eager to stop Pilfer in his tracks. Defeat enemies and bosses along the journey to put a stop to Caligo's evil doings.A Vibrant WorldThe Great Forest is home to many different animals and spirits. Explore different worlds with varied natives, from an overgrown jungle to a mechanical honey factory. Each level and world features it's own unique mechanics to challenge your platforming skills.CollectAs you collect Star Pages and coins through your journey, you may spend them to unlock new costumes and challenge levels.

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