Troubleshooting Horror Hotel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Horror Hotel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Horror Hotel again.
- Install Missing Multiplayer packages.
How to Fix Horror Hotel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Horror Hotel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Team Hydra Studios Customer Service
If the problem still persists, contact Team Hydra Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Horror Hotel is a top-down, 2D shooter which pits you against increasingly difficult gauntlets for foes. The demons of Hell have invaded a remote hotel, and you must defeat them using a combination of spells and your trusty Rune Stone. The Rune Stone is your primary weapon, throw it at demons to destroy them. Don’t worry, it comes back… To be victorious, you must take the fight to your enemies by traveling to Hell and destroying the twelve demon generals leading the invasion. You are the Doctor, and it’s time to cleanse this hotel.