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Solitris problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Solitris: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Solitris game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Solitris again.
Install Missing Multiplayer packages.
How to Fix Solitris Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Solitris and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Hot Chai Games Customer Service
If the problem still persists, contact Hot Chai Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Test your Solitaire stacking skills as the cards fall faster and faster.
Match cards to clear stacks and don't let them reach the top!
Win tickets for playing just like in the real arcade and spend them on prizes like animated characters and backgrounds you can pin to your game home screen.
Play the daily challenges for bonus tickets and if you're competitive, join the weekly league and compete to put your name in lights on the coveted home screen marquee.
Play head-to-head by simply starting your game at the same time as another player. It's magic!
Whether it's a high-scoring Classic game or a short but intense Quick game, there's always a game to suit your skill level and mood!
