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Troubleshooting Sonic Adventure 2: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Sonic Adventure 2 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sonic Adventure 2 again.
Install Missing Multiplayer packages.

How to Fix Sonic Adventure 2 Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Sonic Adventure 2 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

In the fight between heroes and villains, will you choose to save the world or conquer it? The hunt for the Chaos Emeralds is on and battle lines have been drawn between Hero and Dark. Experience two unique adventures featuring both long-time heroes and new and returning villains as they battle for the fate of the world! Save the day as heroes Sonic, Tails, and Knuckles or cause chaos as Shadow, Dr. Eggman, and Rouge, utilizing each of their unique skills and abilities! Take a break from the main story and challenge a friend in two-player across kart racing and other competitive modes! Raise your own pet Chao, improve their statistics, and compete with them in unique mini-games! Challenge yourself to complete over 150 unique missions across 30 action filled stages!