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Troubleshooting Girl & Gem Magic: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Girl & Gem Magic game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Girl & Gem Magic again.
Install Missing Multiplayer packages.

How to Fix Girl & Gem Magic Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Girl & Gem Magic and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact ArclightTeam Customer Service

If the problem still persists, contact ArclightTeam customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

——“最美好的，为什么不送给女孩子呢？”游戏特色美少女！——游戏内有数名可爱的女孩子等待玩家与其邂逅美景！——在玩家与美少女激烈的“争端”过程中，将会有一些特别适合玩家的景色RogueLike！——在通向“结局”的过程中，玩家可自由选择前进路线~宝石消除！——不同于俄罗斯方块或三消，玩家可自由使用数种宝石块构成横排或数列进行消除游戏玩法玩家需要选择攻略的女主角，并且在随机生成的地图上对包括战斗、商店、宝箱等节点做出抉择。通过各种方式收集女主角的好感值并最终引导至不同的结局！与女主角的战斗需要玩家将待命的宝石移动至棋盘上，当玩家构成纵向一列或横向一行时将会触发消除。不用颜色的宝石被消除时将会有不同的效果，而由单一颜色宝石构成的消除将带来巨大的加成！