The Letter: Classic Edition not working

Is The Letter down?

Published by TreeFall Studios L.L.C.

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Troubleshooting The Letter: How to Fix Common Problems and Isuses


    The Letter: Classic Edition down?   The Letter not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Letter game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Letter again.
  4. Install Missing Multiplayer packages.

How to Fix The Letter Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Letter and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact TreeFall Studios L.L.C. Customer Service

If the problem still persists, contact TreeFall Studios L.L.C. customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The Letter: Classic Edition is the ORIGINAL experience from the classic title "The Letter", with a few changes and additions. Relive the Wii U game that gathered so much hate it became a cult classic with a uniquely passionate following.Embark on a creepy narrative driven tale about a boy in search of his missing father. It all begins when he receives a mysterious letter.The game features hints of psychological horror while mostly utilizing walking simulator type of game play. For fans of horror titles or scary games, this is a piece of history you cannot miss. Game is suited for younger audiences unable to play more mature horror titles.Features of the Classic Edition Compared To the Original: A Graphics "De-make" - New Old School Retro Art-style that enhances the original experience. Improvements made to Atmospheric Effects - Improved particle systems, fog, and post processing effects. UI Overhaul - New Pause Screen and functionality updates. A few new interactive elements added to the game. Major bug fixes.All original levels and story elements are unchanged outside of these few feature updates.Do you have what it takes to solve the mystery of The Letter?

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