Troubleshooting JR EAST Train Simulator: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update JR EAST Train Simulator game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run JR EAST Train Simulator again.
- Install Missing Multiplayer packages.
How to Fix JR EAST Train Simulator Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch JR EAST Train Simulator and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact East Japan Railway Company Customer Service
If the problem still persists, contact East Japan Railway Company customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Ongakukan and JR East have teamed up to bring you a simulator that has a wealth of experience in train driving simulators. You can experience the professional simulator actually used by JR East drivers for training at home.High-definition images of JR East's train lines are captured in live-action. You can drive the train from the same perspective as the driver. You can enjoy driving from the same point of view as the driver.The sounds emitted from the trains and tracks in the simulator are recorded by JR East using actual trains, so you can experience the realistic running sounds that a driver would feel comfortable driving.The instrument panel displays the speedometer and other data just like the actual vehicle, and operates faithfully according to driving operations, speed, etc. The sound and instrument panel display will switch to that of the vehicle when the type of vehicle being experienced is changed.