Troubleshooting Matcha: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Matcha game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Matcha again.
- Install Missing Multiplayer packages.
How to Fix Matcha Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Matcha and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Delphinium Games Customer Service
If the problem still persists, contact Delphinium Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Matcha is a simple puzzle game, built around the beautiful Korean writing system, Hangul.
Combine, split and match characters to solve the puzzle, discovering a deeper understanding along the way.
Test your memory, logic and intuition over 400 levels. Devise new techniques to move tiles around the deceptively simple board, and uncover the power and flexibility of the Hangul writing system.
Matcha has no ads, collects no data, doesn't have any micro-transactions or in app purchases, doesn't require an internet connection to play, and is appropriate for children.
