Troubleshooting Shatterline: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Shatterline game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Shatterline again.
- Install Missing Multiplayer packages.
How to Fix Shatterline Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Shatterline and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Frag Lab LLC Customer Service
If the problem still persists, contact Frag Lab LLC customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
JOIN OUR DISCORDAbout the GameWe are Frag Lab, an independent development studio located in Kyiv, Ukraine. Never could we imagine that we would be making Shatterline in the midst of a war…Shatterline is a free-to-play arena FPS with a roguelike co-op mode (Expedition) as well as several traditional PvP modes such as TDM, Conquest, Plant-the-Bomb, and Escort. Players can choose from 8 unique Operatives and an armory of 25 weapons that can be customized via attachments.Building Shatterline has been our shared passion for five years and building the Frag Lab Studio for even longer than that. Several months ago we lost our publisher, but we continued to work on Shatterline. We finished key game systems, fixed hundreds of bugs, polished the gunplay, and figured out how to publish our game to Steam. Now we come back to you, the community of players, to help us shape the future of Shatterline.Our approach to developing Shatterline brings you, the player, into our development process. We believe this community-partnered approach to development will result in a lasting game that shooter players love. Our team is very active in Discord with the community and we play together daily. Each week we gather up Discord feedback and in-game telemetry data, then we debate about what we believe will improve the game. We put the stuff that survives the crucible of debate and community scrutiny into our future development roadmap. We keep the game fresh with monthly releases of new content and features.We ask you to give Shatterline a try. We believe you will be impressed.Shatterline is beta/pre-release software. Some features may not work correctly, and this version of the game may be unstable at times.
