Troubleshooting Unsolved Case: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Unsolved Case game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Unsolved Case again.
- Install Missing Multiplayer packages.
How to Fix Unsolved Case Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Unsolved Case and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Eleven Puzzles Customer Service
If the problem still persists, contact Eleven Puzzles customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
ABOUT UNSOLVED CASEUnsolved Case is the free prequel to the popular cooperative point-and-click puzzle game 'Cryptic Killer' series. Dip your toes in and go back to where it all began as you team up in two as detective duo Old Dog and Ally, up against the Cryptic Killer. For the first time in the series, you'll encounter a labyrinth of puzzles and challenges laid by one of the most devious minds in the world. Solve puzzles, crack codes, and find a way out.Have you got what it takes to crack the Unsolved Case of the Cryptic Killer?Unsolved Case is a free game for two players to complete in 30-60 minutes. In this puzzle game, you'll get a taste of the mystery to come over the 5-part Cryptic Killer series.THE PREQUELYears ago the twisted Cryptic Killer was put away behind bars at the infamous Anagram Asylum. But today, he's back, and he's taunting the detectives. Did they catch the wrong guy, or are they looking at a copycat killer?A new lead arrives in the form of a mysterious locked box. Delivered direct to their addresses, detectives Ally and Old Dog are once again sent on a chase that'll challenge them unlike any case before. Explore new locations, crack codes, and unravel the mystery. In this prequel, you're invited to step into the detective's shoes and return to where it all began.THE ONLY WAY TO ESCAPE IS TO WORK TOGETHERTwo minds are better than one, and the only way you'll be able to crack the Cryptic Killer's codes is by working together. Through separate screens, you and a friend will be given half of a puzzle at each location. Communicate, collaborate, and work together to push your puzzle-solving skills to the limit.📦 Crack the codes to get into the locked box🧠 Combine your knowledge to solve challenging puzzles🧩 Fax each other information across two locations🎲 Rewire equipment, hack the CCTV, and work together to escape✏️ Get creative - some puzzles require you to draw on the screen❄️ Hurry, or you'll lose more than just the case!FEATURES LISTFree Game:...
