Pitch Black: A Dusklight Story - Episode One not working

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Published by Purple Jam Ltd

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Troubleshooting Pitch Black: How to Fix Common Problems and Isuses


    Pitch Black: A Dusklight Story - Episode One down?   Pitch Black not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Pitch Black game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Pitch Black again.
  4. Install Missing Multiplayer packages.

How to Fix Pitch Black Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Pitch Black and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Purple Jam Ltd Customer Service

If the problem still persists, contact Purple Jam Ltd customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



This is the first instalment of a six episode saga, featuring around one hour of gameplay with features for replay-ability.The world of Dusklight is bleak yet filled with character. The last remaining capital city of a post-apocalyptic wasteland remains in the grips of a deceitful church and tyrannical corporations. With the aid of a unique Auditory Zoom mechanic you will uncover the mysteries of Dusklight. https://youtu.be/YFEGcdaKkOMChoices matter, choose to listen and explore, choose to charge and fight, choose the dark or the light. Pitch Black subtly adapts to how you want to play it, and you'll experience different aspects of the narrative depending on how you play.https://youtu.be/3Eb8218qPXoFight your past, fight for your future, with the choices you make and if you choose to, with your bare hands. Using a unique audio combat mechanic unlike anything you've played before.https://youtu.be/CpygEGbOjz0Don't want to fight? You always have a choice, you can sneak by, or run from enemies. Experience the stealth mechanic here.https://youtu.be/OFEsgvrKyHgThe WorldThe Pitch Black universe goes beyond this series of games, delve deeper through our Tales of Dusklight binaural Audio book series:https://youtu.be/i4wDdWCHQoMListen to some sound worlds from Dusklight with our interactive binaural ambience explorer.https://www.purplejamaudio.com/soundsofdusklightThe TechPurple Jam uses Binaural Audio to construct AAA, highly polished environments, all of which are entirely navigable using only your ears. Binaural Audio implements HRTFs to accurately convey spatial audio information – positioning, distance, roll off, width, environmental reflections; the ways we as humans hear in real life have been captured, remapped and gamified.Feature ListDynamic Mechanics (Stealth, Combat, and more)Diverse areas to explore and interact withPersonalised experience through choices and an alternative endingResponsive and Reactive world and dialogue optionsOriginal music and sound design fo...

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