Troubleshooting Jasper and the City of Lights: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Jasper and the City of Lights game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jasper and the City of Lights again.
- Install Missing Multiplayer packages.
How to Fix Jasper and the City of Lights Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Jasper and the City of Lights and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Rivers and Wine Studios Customer Service
If the problem still persists, contact Rivers and Wine Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
RoadmapJasper is currently in active development, which means, there is still a lot to come, but also that it will take time (It's currently just me working on the project).
The main platform for community-side development of Jasper is here on Steam. I am very active in the community hub and forums, please feel free to ask questions or make suggestions!About the GameA family friendly, mysterious adventure in the form of an interactive fairy tale.
Made to help anyone to get a foot into the genre of adventure games, the game gradually introduces and explains new game mechanics, similar to many other adventure games.
- Find and explore Myr in the middle of an old forest: No person has ever come back from Myr, the City of Lights.
- Jasper's big sister Nora has disappeared and is thought to be missing in the forest.
- On his quest to find Nora, Jasper is being accompanied by his friend, a little star that fell out of the sky and guides Jasper's way.
- Help Jasper find his way through the forest, protect Jasper from the icy cold fog that seeps through the forest and gets colder the closer Jasper gets to the city of Myr.
- Together Jasper and you will become Lightwalkers, bringing the frozen forest back to life, rescuing the Whispering Souls who have fallen victim to the cold.
Gameplay features currently include:
- Narrated storyline of Jasper, including an illustrated book that the Narrator is reading from.
- Exploration of the world and lore of the Forbidden Forest and Myr.
- Melt the ice and snow with the magic power of Jasper's little star to bring the world back to life.
Jasper is in active development, on top of the Prologue there are 4 Chapters planned, telling Jasper's and Nora's story and introducing a world full of lore and mystery.
Jasper is free to play, all content will be unlockable in-game, although it will take a little more involvement into the game than just playing Jasper's main storyline. Purchasing of the chapters is encouraged to...
