Troubleshooting Gem Venture: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Gem Venture game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gem Venture again.
- Install Missing Multiplayer packages.
How to Fix Gem Venture Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Gem Venture and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Jetrosoft Customer Service
If the problem still persists, contact Jetrosoft customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
A wandering miner is destined to restore the Sacred Gems that maintain the world's life energy, or else it will become a land of nothingness under the rule of Tourmaline. Restore the Sacred Gems across 8 different areas while jumping, dashing, and mining your way through obstacles and enemies. Along with your partner Bixbi, you will meet various people and help restore the Sacred Gems in each area. Use your trusty pickaxe or well timed jumps to defeat Tourmaline's henchmen and the negative creatures at his disposal.Over 40 levels of platforming goodness.Travel across each area in any order, and after reaching a certain event will make your path straightforward.Utilizing well timed jumps, slides, and dashes will allow you to access different paths and hidden secrets.You will be able to gain items to restore your health after receiving damage, and leveling up will increase your maximum HP and Attack Power. To level up, you will need to defeat several enemies to increase your XP. After leveling up multiple times, your Attack Power will increase as well.To gain even more XP, perform Stylish Moves by pressing the jump button again after bouncing off an enemy. Try to reach the maximum level if you can!There are numerous Character Cards scattered throughout the land. If you're a completionist, try collecting them all!
