Troubleshooting Under A New Sun: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Under A New Sun game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Under A New Sun again.
- Install Missing Multiplayer packages.
How to Fix Under A New Sun Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Under A New Sun and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact New Horizon Games Customer Service
If the problem still persists, contact New Horizon Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The plan was simple - the ship would wake you from your cryocapsule before you arrived at a potential new home. A planet for humanity to start a new life on. But when you awaken, you are already on the ground amongst the wreckage of your ship with no one else in sight. Stranded and surrounded only by debris, you start your journey under an unfamiliar sky.The planet has a breathable atmosphere, which is a good start. Strangely enough, it is also already filled with plants and animals. The old seedlings from Earth must have survived the crash somehow. What happened to the ship? How long have you been frozen in cryo since your arrival? You don't have the answers, but...for now, you have more pressing concerns. You must find a way to survive and make this foreign planet your new home.SurviveFace hunger, thirst, weather, and hostile fauna while the days pass by. Treat your wounds and keep your eyes open, some old machines still roam the landscape. The scorching sun above is unforgiving.ExploreDiscover various islands, underwater locations, old wrecks, and more. Find out what happened to your crew, where you are and what went so horribly wrong with your ship.Craft and buildHarvest the resources of your new surroundings, refine materials and craft new tools. Find your way to the top of the food chain and build yourself a new home!Sail the seaAdjust the sails and follow the wind! Just like our ancestors sailed over the sea to discover new land.Gather electricityScavenge the wreck and its remains, adapt the pieces to your situation as you build something new.Interact with the worldInteract with several different types of workstations in a unique and immersive way to refine resources and take your next step forward. Instead of navigating endless menus, you physically interact in-game with your items.For example: • Make cloth on a loom • Split wood into planks • Process raw hides into usable leather • Smelt ore into iron, and forge it into tools • Potter and fire clay into usa...
